Privacy & Cookie Policy

Thank you for choosing to be part of our community at NinjaProxy (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us at [email protected].

When you visit our website or use our services, you trust us with your personal information. We take your privacy very seriously. In this notice, we seek to explain what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this policy that you do not agree with, please discontinue use of our Sites and services.

What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when registering, expressing interest in our products and services, or otherwise contacting us. The personal information we collect can include the following:

• Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
• Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is stored by our payment processor.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Sites. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Sites. Like many businesses, we also collect information through cookies and similar technologies.

Information collected from other sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, and other third parties. Examples of the information we receive from other sources include social media profile information, marketing leads, and search results.

How Do We Use Your Information?

We use personal information collected via our Sites for a variety of business purposes:

• To facilitate account creation and the logon process.
• To send administrative information to you.
• To fulfil and manage your orders.
• To post testimonials (with your consent).
• To request feedback.
• To protect our Sites.
• To respond to legal requests and prevent harm.
• For data analysis and to evaluate and improve our Sites, products, and services.

Will Your Information Be Shared with Anyone?

We only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where legally required to do so.
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate potential violations of our policies or to prevent fraud.
• Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
• With your Consent. We may disclose your personal information for any other purpose with your consent.

Do We Use Cookies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specifically, we use:

• Strictly necessary cookies — required for the Site to function (e.g. session management, security).
• Analytics cookies — used by PostHog to help us understand how visitors interact with the Site so we can improve it. On the public website, analytics remain anonymous until you grant consent.
• Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness.

You can set or amend your web browser controls to accept or refuse cookies. We also provide an in-product analytics consent choice on the public website. Most web browsers are set to accept cookies by default. Disabling cookies may affect certain features of the Site.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Transmission of personal information to and from our Sites is at your own risk.

Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Sites.

What Are Your Privacy Rights?

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to request access, rectification or erasure, restriction of processing, and data portability. To make such a request, please use the contact details provided below.

If you would at any time like to review or change the information in your account or terminate your account, please contact us using the contact information provided.

Do California Residents Have Specific Privacy Rights?

Yes. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Do We Make Updates to This Policy?

We may update this privacy and cookie policy from time to time. The updated version will be indicated by an updated “Last Updated” date. If we make material changes to this policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

How Can You Contact Us?

NinjaProxy (IPNinjas LLC)
320 West 16th Street, Suite 1473
New York, NY 10011, United States
Phone: +1 (347) 766-0034
Email: [email protected]